Cultural Intelligence & Diversity in the Workplace

Engage Effectively with Diverse Cultures

This workshop will show how you and organisation can work and lead effectively within cross-cultural environments. Cultural Intelligence is fundamental to the evolution and transformation of any organisation and this interactive workshop will open your eyes to the potential of your greatest asset – the people you work with!

You will learn how to embrace differences, capitalise on diversity and create a dynamic and engaging workplace environment. In addition, you will gain understanding of the steps required to build inclusive policies and practices where people feel appreciated and respected, where their contributions are valued, where they are supported with training and mentoring, and where the focus is on personal responsibility and ownership – the very opposite to the 'blame game' which exists in many New Zealand organisations!

This workshop will challenge you to appreciate the cultural diversity of your organisation and the communities you serve,  help you identify your unconscious bias, encourage reflection of your current practice and help you explore ways to unlock the potential in diverse markets.

Learning Outcomes:

  • Gain an overview of Aotearoa New Zealand’s bi-cultural history and ethnic diversity
  • Understand the key components of cultural intelligence - drivers, knowledge, strategy and action
  • Be introduced to the neuroscience about unconscious bias and how we view people who look different to us
  • Leave with tools and strategies that will enhance the way you think, act and communicate
  • Confidently develop personal and organisational goals to build a vibrant and inclusive work environment

Who Should Attend:

This workshop is relevant to all ‘for-purpose organisations”, and specifically anyone who supervises or manages a team including:
  • CEO's, and senior managers
  • Trustee's, Board or Committee members of NFP's 
  • Iwi Trusts
  • Associations and Member organisations
  • Central and local Government
  • All customer / service user facing roles.


Thank you for such a powerful and inspirational presentation. Our International Women’s Day event was successful because of the calibre of speakers of which you were one of. Your narrative on the important topic of cultural intelligence and unconscious bias was invaluable to our audience. Fa’afetai lava!

Phonderly Siohane, National Executive Member NZEI Te Riu Roa, Associate Principal New Windsor School

Awesome, amazing and totally inspiring session with Fia Collins. What a presentation. Thank you so much Fia in helping us understand Cultural Intelligence and authentic leadership.

Helen Senior, Manager - Good Seeds Trust

Today’s PD on cultural intelligence was both enlightening and uplifting. The session was made more pleasant by having such a warm yet dynamic presenter. Great pace, warm and friendly yet professional disposition.

Noelene Dunn, Teacher - Manukau Institute of Technology School of Tertiary- Secondary Studies

The Presenter

Vasa Fia Collins

Fia is both a diversity and inclusion specialist and engaging facilitator. As a Diversity and Inclusion Manager, she delivered national presentations on unconscious bias, gender equity, youth enablement and cultural responsiveness. She is passionate in supporting organisations of all types to be kinder, more responsive and compassionate to both their own teams, but the service users that they interact with each and every day.

Of Samoan heritage, born and raised in Ranui, West Auckland, she is also a trained secondary school teacher with experience in the public and not-for-profit sector. Having mentored many young women she continues to work closely with a number of community organisations.


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