Getting the best out of the people you lead
This practical workshop provides the tools and skills leaders need to adopt a coaching mind-set and take a coaching approach to the wide range of conversations they have in the course of their day, week or year. It will help them avoid the common pitfalls when coaching, and also provides strategies for dealing with difficult situations or conversations.
Plus - Dealing with difficult personalities or toxic behaviours in the workplace. This workshop will also provide strategies for dealing with the 5%ers in the workplace whose difficult personalities cause 95% of the problems.
There will be the opportunity to solve a real and current problem you may be facing at work by applying the tools and skills during the workshop process.
Content includes:The Coaching Mindset
- Coaching leadership and creating cultures of accountability
- Coaching defined
- How to avoid the 8 common pitfalls when coaching
- A 4 step tool for coaching conversations
- Listening for the heart of the matter
- Questions not answers
- The power of positive feedback
- Performance gaps and what to do about them
- Tools for feedback conversations
- A 5 step tool for performance improvement conversations
- Dealing with difficult personalities, situations or conversations
Who Should Attend
If you supervise or manage a team you will find this workshop helpful in empowering you to learn to succeed.
What others say about this workshop
"The practical approach. Then information is implementable. Very well communicated."
"Very well done. Most informative and realistic Management training I have received."
"Watching role plays and being given opportunity to solve problems with a peer was very helpful"
Be inspired by Aly McNicoll
Aly McNicoll is a Director of the NZ Coaching & Mentoring Centre and has been involved with coaching, mentoring and leadership in New Zealand and Australia for the last 12 years. She has refined techniques for both introducing coaching as a skill set and promoting learning as a way of being in teams and organisations.
Aly is a regular presenter at international conferences (American Society for Training & Development Conference, European Mentoring & Coaching Council Conference) where her specialist skills in peer learning techniques have led to her spending increasing proportions of her time working with clients in Australia, the UK and the USA.
Prior to her corporate training role, Aly has led leadership and management programmes at Unitec Institute of Technology where she is a senior lecturer on the Graduate Diploma in Not-for-Profit Management.